User:Eocakovs

I701 - Information System Analysis

Group Project

Members

• Ardi Vaba
• Pascal Tietjen
• Peep Kuulme
• Nika Ptskialadze
• Erik Ocakovskih
• Frank Korving

Organization

WPE (Windows Programs Explained)

Daily Operations:
We are a software development company. Our current major project consists of providing and supporting an application with simple interface to analyze currently installed programs on the system.

Example Information Systems:
Accounting Information System
Customer Support Information System
Sales Information System
Developer Daily-Work Information System
Transaction Processing Information System

Value Chain Analysis

Primary Activities:
Direct

• Software Development [Getting the software to working state]
• Software Delivery [Getting the product to the market]
• Sales [Selling a product to current customers and new customer aquisition]
• Marketing [Providing product information to target group]

Indirect

• Scheduling [Optimizing work and workload assignments]
• Support / Service [Maintenance of existing software and customer assistance]
• Marketing [Customer Management]

Quality Assurance

• Testing [Functionality verification of the developed working software]

Support Activities:
Direct

• Infrastructure [Providing Legal, Administrative and Accounting support]
• Procurement [Acquisition of external services]

Indirect

• HR Management [Human Resource Management]

IT SWOT

Strength	Weakness	Opportunities	Threats
Innovative - no other popular program like this	No brand recognition	Globally extending	Larger company might sprint past with a similar program
Strong team - well organized, good	Small company not a lot of financial backup	Expand the team for faster development	Sustainable financial backing
Competitively priced	Development slow due to the size of the company	Targeting industries	Customer scepticisim - do not want to give access to scan their computer
User-friendly interface	Organic growth - no outside funding

Improvements

Problems:

• Application Information
  • Due to lack of program information / Methods of updating
  • Trustworthiness / Unknown Sources
  • Customer Perception of the Products [Solution should provide: Transparency for customers / Awareness of Application]
• Market access / interactions

Information System as a service; Customers use data we provide; Feedback from customer input; completely free of opinion description (changes when companies pay us); User experiences are attached <- users can give feedback / "stars"