The Impact of Information Technology in the workforce

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Introduction

Digitalisation and machines are all around us. In addition to pleasures of better communication and access to intellectual richness of the world, digitalisation is also bringing problems. Addiction, separation from the real life, echo chambers of social media, anonymousness as fertilizer for anger and radicalisation to name a few. Above all looms a growing anticipation of a miracle or disaster the technology is bringing to the employment landscape. If you are an optimist, you are looking forward to the 3 day working weeks and increasing leisure time. If you are an pessimist, you are scared of grim future of unemployment and sustenance provided by our silicon overlord or their capitalist owners. How is it going to be?

Just little bits of history repeating

Digitalisation and machines are not the first and most probably will not remain the last radical revolution impacting human employment and civilization. All started with invention of fire, which facilitate radical change in human evolution and cultural change. Fire provided early humans with source of warmth, protection from wilderness and new methods of cooking food. Fire allowed early humans to conquer the world and gave basis for technological advancement. Fire changed us slowly - the technology of fire was adopted over hundreds of thousands of years and we only know for sure that the modern human had fire in widespread use 125,000 years ago [1]. Back then things were rough - masters of the new technology prospered, and hominid species and human tribes without the technology went extinct.

Fast forward 126,500 years to modern 18th century and the fire brought along a new technological revolution - the 18th century saw the invention and proliferation of the steam engine into wide industrial use [2]. The steam engine started the First Industrial Revolution - within just few generations hand production methods were replaced with machines. Although the First Industrial Revolution brought never-seen access to food and goods, as evidenced by rapid population growth, and raise of the middle-class it was not an easy period for peasants and craftsmen whose skills lost value and market power overnight as new factories were built. We can only imagine the changes fire brought to early humans, but difficulties, riots and wars caused by people made miserable by the First Industrial Revolution are well studied and carved into history books [3].

How many of us will lose the job to the Information Age?

What is the mysterious automation threatening us?

What are those industries where humans could be replaced by AI and machines?

Robotic process automation

Cognitive insight via data analysis

Cognitive engagement

Changes to support the Great Transformation

Conclusion

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